Main Features of LunarPages VPS
LunarPages VPS hosting provides hosting options for Windows 2003 Enterprise and CentOs 4.2 Linux servers. These servers are spread between two datacenters in California (San Diego, Riverside) and one datacenter in Nevada (Las Vegas.) LunarPages call centers are located in Anaheim, California, while their satellite technicians are scattered across the United States.
All LunarPages VPS Hosting comes with a huge range of features and extras including free setup, three months of unlimited backup from Keepit!, free domain name, 30GB disk space, and 1000GB bandwidth. They also include support for Microsoft Silverlight, FTP Manager, PHPMyAdmin, phpgallery, phpMyAdmin, Shoutcast Webalizer, PostGreSQL, phpBB, OpenWebmail, AutoResponder, and Parallels Virtuozzo Containers. SSH access is available on shared and dedicated hosting. SSH is automatically turned on with their dedicated hosting option, while shared hosting plans can add SSH support for $2.00 a month.
LunarPages guarantees that any downtime for replacement of server components comes at no cost to the customer. This guarantee is supplemented by a second guarantee that hardware replacements come at no cost, and failed components will be replaced at no cost within one hour of identifying the cause of the failure. Any performance failures that violate these guarantees can be credited one full day of charges to your account for 15 minutes of server downtime.
LunarPages also boasts 99.9% uptime on servers and network equipment over a one year period. This uptime is partially due to HVAC, electrical power generators, and DDOS protection for all of their servers.
LunarPages Managed Hosting
LunarPages offers several managed hosting packages. The introductory package includes 24/7/365 server monitoring, while the more advanced packages include free setup of an APF Firewall and a huge variety of customization features including administration panels for per-user access, a free third party script, and dedicated phone and help desk support.
Plans and Pricing
Linux VPS hosting starts at $44.95 a month, while Windows VPS hosting starts at $59.95 a month. There are three options for managed hosting including the “Lite” plan for $9.99 per month, the “Intense” plan for $49.95 per month, and “Ultra” plan for $149.00 per month. Lite hosting includes server monitoring and rebooting.
Intense hosting includes APF Firewall, remote backups, unlimited reboots, and upgraded administration tools. Ultra hosting includes internally managed disk-to-disk backups, a Cisco ASA 5505 firewall, and 5 days of onsite retention. Existing LunarPages customers can upgrade their hosting plans to VPS hosting and can also upgrade to managed plans at any time.
Customer services includes a 30 day money back guarantee, access to a community forum consisting of tens of thousands of webmasters, a comprehensive LunarPages Wiki consisting of 429 help guides, a support ticket service through their website, and weekday and weekend phone and e-mail support during business hours. Managed hosting expands on this service by including 24/7/365 support including phone calls, e-mail, and live chat.